FAQs

What AI models are there?

Roadmap to build adaptable ai agents

The rise of ai agents

What exactly does Carbon & Code do?

Carbon & Code helps businesses unlock growth by building smart, scalable AI agents and automation workflows. We specialise in solving real operational problems - from automating repetitive tasks to building intelligent sales, support, or content systems - using AI, no-code, and custom-built logic..

What's the difference between an AI Agent and an Automation Workflow?

Think of automation workflows as smart “if-this-then-that” systems - they move data, trigger actions, and reduce manual work. AI agents are more advanced: they can reason, decide, and hold conversations based on your business logic and data.

We build both, often in combination.

Do I need to understand AI or code to work with you?

Not at all. We translate complex tech into practical business solutions. Our clients are often domain experts, operators, or founders - not engineers. We handle the heavy lifting so you can focus on outcomes, not inputs.

What kinds of problems do you solve?

We focus on use cases where automation and AI unlock clear time or cost savings. Examples include:

  • Intelligent lead qualification and outreach

  • Admin-free appointment scheduling or customer follow-ups

  • Automating content adaptation across formats or languages

  • AI agents that answer FAQs or triage service requests

  • Streamlining operations between disconnected teams or tools

If it’s repetitive, rules-based, or annoying - we can probably automate it.

Who is this for?

We work with:

  • Startups and solo founders looking to scale without hiring

    and wanting to streamline their ops or offer automation as a service

  • SMBs that are swamped with admin and need time back

  • Innovation teams inside large enterprises looking to move faster

How do you price your work?

We offer a simple, flexible model based on the value we create:

  • Quick Wins - Rapid builds for specific use cases (priced to scope)

  • End-to-End Systems - Full design, build, and handover (priced to scope)

  • Ongoing Support – Subscription-based advisory and optimisation

  • Workshops – AI strategy or hands-on training for your team

    What’s your process?

    1. Discover – We assess your workflows, tools, and opportunities

    2. Design – We map the solution with mockups and system logic

    3. Build – We implement and test the AI agents or automations

    4. Deploy – We integrate, document, and train your team

    5. Support – We offer optional monitoring, tweaks, or upgrades

    Is it safe and compliant?

    Yes. We follow best practices for data privacy, API security, and AI safety — and can tailor solutions to fit your regulatory needs (e.g. GDPR). For sensitive use cases, we can deploy agents locally or on private infrastructure.

    I’ve got an idea. Can you help me bring it to life?

    Yes - whether it’s a spark of an idea or a broken system that needs fixing, we’re here to collaborate and ship something real. Just get in touch.