Building Your AI-Ready Team: Training and Change Management for SMBs

AI isn’t just about the tech-it’s about your people. Here’s how to prepare your team for a smooth, successful transition.

1. Involve Everyone Early

Share your goals and invite feedback. People are more likely to embrace change if they understand the “why” behind it.

2. Identify Your Champions

Look for team members who are curious about new tools. They can help others learn and keep momentum going.

3. Keep Training Simple

Focus on practical, hands-on sessions. Show how the new tool will make daily tasks easier, not harder.

4. Address Concerns

Be open about what AI will and won’t change. Reassure staff that AI is there to help, not replace them.

5. Celebrate Small Wins

Highlight improvements, even if they’re small. This keeps morale high and encourages further adoption.

A Real Example

A small accounting firm we worked with held a “lunch and learn” to introduce a new AI expense tool. Staff could ask questions and try it out in a relaxed setting. Within a month, everyone was using it-and saving time.

Want help building an AI-ready team?
Join our next “Team Readiness Workshop” at Carbon and Code. It’s designed for busy SMBs-practical, supportive, and tailored to your pace.