Measuring AI Success: Simple Metrics That Matter for Your Business

24 May

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Measuring AI Success: Simple Metrics That Matter for Your Business"

You’ve started using AI- how do you know it’s working? Here’s how to track what matters (without becoming a data scientist).

1. Time Saved

Are tasks getting done faster? Track how long things took before and after AI.

2. Error Reduction

Are you seeing fewer mistakes in orders, invoices, or communications?

3. Customer Satisfaction

Are customers happier? Look at reviews, repeat business, or survey responses.

4. Cost Savings

Are you spending less on admin, overtime, or outside services?

5. Team Feedback

Ask your staff: Is their workload lighter? Are they spending more time on valuable work?

Simple Tracking Tips

Use a spreadsheet to log changes.
Review metrics monthly.
Celebrate improvements, even if they’re small.

Closing Thought

Remember, progress is progress. Even small gains add up over time.

Want to make sure you’re getting the most from your AI investment?
Try our “AI Impact Review” at Carbon and Code. We’ll help you measure what matters—and spot new opportunities for growth.

craig spence https://www.carbon-and-code.com